MENA Lifts-01

Privacy Policy

Privacy Statement 

MENA Lifts and its employees, partners, subsidiaries, and affiliates (“MENA Lifts”) are committed to protecting your privacy and personal data. MENA Lifts processes your personal data in accordance with international and European Data Protection Principles and applicable personal data legislation (including the European General Data Protection Regulation, as applicable).

This privacy statement provides you with comprehensive information about the personal data processing activities conducted by MENA Lifts. It may be supplemented by solution-specific privacy statements and additional local documentation. Moreover, the different rights you have as a data subject may also vary from country to country depending on the applicable privacy laws. 

This privacy statement is divided into different sections that relate to the different logical personal data processing functions in MENA Lifts. At the end of this privacy statement, you will receive information about the rights you have as a data subject.

  • MENA Lifts Webpages and Internet Services
  • MENA Lifts Customer Relationship Management Databases
  • MENA Lifts Supplier and Subcontractor Data
  • Data Subjects’ Rights
  • Updates to the Privacy Statement
  • Data Controller and Contact Information

From a data subject’s perspective, the local MENA Lifts group company with whom the data subject is or has been in contact with or otherwise has the closest relationship with is the data controller of the respective data subject’s personal data.

Many of the tools and processes used in MENA Lifts are global and made available to local MENA Lifts entities in a centralized manner by MENA Lifts Corporation. In these global tools and processes, personal data is controlled jointly by the local MENA Lifts group company and MENA Lifts Corporation.

In all data protection-related matters, data subjects may contact MENA Lifts using the following contact information:

MENA Lifts Building

[I31st Floor, Marina Plaza, Dubai, UAE]

Telephone: [+971581607008]

Contact person: Global Legal, Data Protection Counsel, [info@menalifts.com]

MENA Lifts Webpages and Internet Services

This section provides you with general information on the processing of your personal data by MENA Lifts related to this website and the other internet services of MENA Lifts. 

Please read this Privacy Statement carefully if you plan to browse or otherwise use the Site. If you do not agree with this Privacy Statement, you must leave the Site.

1.1. Collected Personal Data

Generally, you can visit the Site without entering any personal data. The Site is technically divided into separate sections, some of which may require us to collect more personal data from you while some may be used without processing any personal data.

When visiting the Site, certain technical and other information is automatically sent by your computer to us (i.e. IP address, the type of your browser, and the source of your visit). We also collect information about your website usage information by using cookies. Please see the Cookies section of this Privacy Statement for further information.

On certain parts of the Site, you may be asked to provide personal data and/or sign up for the service to access a service that you have requested. Once you register on the Site or have otherwise been assigned a specific identification code to access your accounts, we may request that you provide certain information.

1.2. The Purposes and Legal Grounds of the Processing

The purpose of MENA Lifts’ processing of personal data collected through the Site is to:

  • Ensure efficient and secure use of the Site;
  • Develop the Site for better quality and broader scope of services;
  • Provide customized services and content recognizing your specific needs and interests;
  • Improve our services to you;
  • Contact you;
  • Conduct research and collect statistics (e.g., what sections of our Site the users visit and how much time they spend on the Site).

The legal grounds for data processing are MENA Lifts’ legitimate interests relating to the above-mentioned purposes. When required by applicable laws, MENA Lifts will request the data subject’s consent for personal data processing.

1.3. Source(s) of Personal Data and Retention Period

The personal data is received directly from the data subject or obtained in connection with their use of the Site.

The personal data will be stored as long as needed for the purposes it has been collected for. After that, the personal data will be effectively deleted or made anonymous.

1.4. Cookies

From time to time, MENA Lifts may place information, commonly known as “cookies,” on your computer or mobile device to allow us to identify you, provided that you have consented to the placing of cookies on your computer or device, for example, by an opt-in function or by way of changing the browser settings. Cookies give MENA Lifts information on how and when you have used the Site and help MENA Lifts to improve the Site for better service. Cookies are commonly used on many websites today. If you do not wish to receive cookies, you may set your web browser or use MENA Lifts’ cookie setting tool to disable them. Kindly note that disabling cookies may prevent you from using certain services on the Site.

1.5. Remarketing

The Site may use Google AdWords Remarketing to display advertisements based on your recent visit to the Site (“Remarketing”). Remarketing at the Site is used for building awareness of MENA Lifts solutions and services. The information regarding the visits is collected by placing a third-party cookie on your computer

MENA Lifts is a leading provider of high-quality, safe, and everyday use escalators, elevators, and autowalks in the MENA region. As a recognized KOYO partner, we are dedicated to excellence and providing outstanding solutions for vertical transportation requirements across a range of sectors, including commercial, residential, healthcare, hospitality, and more.

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